The Hotel Manager told the Ghostbusters, when they arrived, that there was a longstanding knowledge of a ghost roaming about the 12th floor. The "original staff" had been dealing with the disturbances for quite sometime, but the specter was typically rather calm. On the night of Mrs. Van Hoffman's party, Slimer had made his presence known on other floors. The manager panicked, so he called the crew to see what they could do. After they removed the offender, he initially refused to pay the $5,000 bill, but agreed after they threatened to re-release Slimer into the ballroom.